# Latest **URL:** https://jackhenry.discourse.group/latest.md [Latest](https://jackhenry.discourse.group/latest.md) · [Categories](https://jackhenry.discourse.group/categories.md) · [Tags](https://jackhenry.discourse.group/tags.md) --- ## [Can We Use the Banno Consumer API to Pull E-Statements for Loans?\*\*](https://jackhenry.discourse.group/t/can-we-use-the-banno-consumer-api-to-pull-e-statements-for-loans/93)
**Author:** [@swarupbangaru](https://jackhenry.discourse.group/u/swarupbangaru)\ **Replies:** 2\ **Last updated:** [September 30, 2026, 9:50pm UTC](https://jackhenry.discourse.group/t/can-we-use-the-banno-consumer-api-to-pull-e-statements-for-loans/93 "2026-09-30T21:50:16Z")
What are you trying to build? to pull estatements for loans here what i found in banno but not sure will this api pull loan estatements Environment Product or API: Documents and Statements | Banno SDK | Jack Henry Docs … --- ## [Transaction Code 111 Not Working – Request for Clarification and GL Account Details](https://jackhenry.discourse.group/t/transaction-code-111-not-working-request-for-clarification-and-gl-account-details/89)
**Author:** [@Vineet.Tiwari1](https://jackhenry.discourse.group/u/Vineet.Tiwari1)\ **Replies:** 5\ **Last updated:** [September 30, 2026, 5:23pm UTC](https://jackhenry.discourse.group/t/transaction-code-111-not-working-request-for-clarification-and-gl-account-details/89 "2026-09-30T17:23:52Z")
We are currently facing an issue where transactions using Transaction Code 111 (Account Type: DDA, Transaction Type: Debit) are not being processed successfully for posting transaction. Could you please help us with the… --- ## [Need Assistance (Synergy rest API Integration) In order to fetch the Driver License Image of the customer](https://jackhenry.discourse.group/t/need-assistance-synergy-rest-api-integration-in-order-to-fetch-the-driver-license-image-of-the-customer/81)
**Author:** [@Akhil-Lamba](https://jackhenry.discourse.group/u/Akhil-Lamba)\ **Replies:** 14\ **Last updated:** [September 30, 2026, 7:03am UTC](https://jackhenry.discourse.group/t/need-assistance-synergy-rest-api-integration-in-order-to-fetch-the-driver-license-image-of-the-customer/81 "2026-09-30T07:03:26Z")
Hi Team, I hope you are doing well. We’re working on integrating with Synergy (jXchange REST) to retrieve the customer’s driver license image for display to our agents within our web application. I wanted to share our … --- ## [Clarification on API Approach for CIF Validation Without Customer Credentials](https://jackhenry.discourse.group/t/clarification-on-api-approach-for-cif-validation-without-customer-credentials/91)
**Author:** [@Hemal](https://jackhenry.discourse.group/u/Hemal)\ **Replies:** 2\ **Last updated:** [September 29, 2026, 6:10pm UTC](https://jackhenry.discourse.group/t/clarification-on-api-approach-for-cif-validation-without-customer-credentials/91 "2026-09-29T18:10:42Z")
Hello Team, I am currently working on a solution that accepts a CIF Number as input from a front-end application and validates it against the CIF information available in the backend through an API. The objective is as … --- ## [Synapsys API – Feasibility of Updating Profile's Extended Information Fields](https://jackhenry.discourse.group/t/synapsys-api-feasibility-of-updating-profiles-extended-information-fields/73)
**Author:** [@PeterJoseMorris](https://jackhenry.discourse.group/u/PeterJoseMorris)\ **Replies:** 5\ **Last updated:** [September 24, 2026, 1:13pm UTC](https://jackhenry.discourse.group/t/synapsys-api-feasibility-of-updating-profiles-extended-information-fields/73 "2026-09-24T13:13:22Z")
What are you trying to build? We have a requirement to call Synapsys API to update business information in the Extended Information section of the profile in Synapsys CRM. Currently, we use Synapsys CRM to update the re… --- ## [Assistance required in Updating Phone Number](https://jackhenry.discourse.group/t/assistance-required-in-updating-phone-number/85)
**Author:** [@manish\_enable](https://jackhenry.discourse.group/u/manish_enable)\ **Replies:** 4\ **Last updated:** [September 24, 2026, 6:53am UTC](https://jackhenry.discourse.group/t/assistance-required-in-updating-phone-number/85 "2026-09-24T06:53:04Z")
=Dear Team, I registered on the Jack Henry Developer Portal using the email address . However, I accidentally provided an incorrect phone number during registration. Current registered phone number: \*\*\*\*\* Correct phon… --- ## [How to access Admin Portal?](https://jackhenry.discourse.group/t/how-to-access-admin-portal/70)
**Author:** [@Hemal](https://jackhenry.discourse.group/u/Hemal)\ **Replies:** 17\ **Last updated:** [September 23, 2026, 8:14pm UTC](https://jackhenry.discourse.group/t/how-to-access-admin-portal/70 "2026-09-23T20:14:00Z")
Hi, I am unable to access Admin Portal of Garden. I have set up my Test Environment and Garden Credentials. But, unable to find admin portal of Garden in which we can configure API Scope and Claims. --- ## [We're building an external application ("AutoFinX") that integrates with the Banno Consumer API to allow our customers to view their Jack Henry account balances and transactions from within our own customer portal.](https://jackhenry.discourse.group/t/were-building-an-external-application-autofinx-that-integrates-with-the-banno-consumer-api-to-allow-our-customers-to-view-their-jack-henry-account-balances-and-transactions-from-within-our-own-customer-portal/86)
**Author:** [@FabledPine76](https://jackhenry.discourse.group/u/FabledPine76)\ **Replies:** 1\ **Last updated:** [September 23, 2026, 6:35pm UTC](https://jackhenry.discourse.group/t/were-building-an-external-application-autofinx-that-integrates-with-the-banno-consumer-api-to-allow-our-customers-to-view-their-jack-henry-account-balances-and-transactions-from-within-our-own-customer-portal/86 "2026-09-23T18:35:34Z")
Hello, We’re building an external application (“AutoFinX”) that integrates with the Banno Consumer API to allow our customers to view their Jack Henry account balances and transactions from within our own customer porta… --- ## [Silverlake Sandbox/DMZ down?](https://jackhenry.discourse.group/t/silverlake-sandbox-dmz-down/84)
**Author:** [@juanouton](https://jackhenry.discourse.group/u/juanouton)\ **Replies:** 1\ **Last updated:** [September 23, 2026, 12:25pm UTC](https://jackhenry.discourse.group/t/silverlake-sandbox-dmz-down/84 "2026-09-23T12:25:46Z")
What are you trying to build? Since 2 hours ago, we are getting error responses for every call via JXChange. Environment Product or API: Silverlake Core DMZ via JXChange Environment: DMZ Platform or runtime: Silverlake … --- ## [ODI Wire documentation needs updating](https://jackhenry.discourse.group/t/odi-wire-documentation-needs-updating/75)
**Author:** [@ccongiardo](https://jackhenry.discourse.group/u/ccongiardo)\ **Replies:** 1\ **Last updated:** [September 22, 2026, 3:55pm UTC](https://jackhenry.discourse.group/t/odi-wire-documentation-needs-updating/75 "2026-09-22T15:55:53Z")
I was working on some validation recently with a JH product and noted that the wire details for ODI still reference the ‘WT’ wire tables when it should be the new ‘WI’ ISO 20022 tables. Also, FWIW if you could include t… --- ## [Banno Digital Toolkit – External App Provisioning & Auth Requirements for Consumer/Admin API Integration](https://jackhenry.discourse.group/t/banno-digital-toolkit-external-app-provisioning-auth-requirements-for-consumer-admin-api-integration/82)
**Author:** [@Anshika](https://jackhenry.discourse.group/u/Anshika)\ **Replies:** 1\ **Last updated:** [September 22, 2026, 2:30pm UTC](https://jackhenry.discourse.group/t/banno-digital-toolkit-external-app-provisioning-auth-requirements-for-consumer-admin-api-integration/82 "2026-09-22T14:30:05Z")
What are you trying to build? We are planning to build an external application that will integrate with the Banno Digital Toolkit Consumer API and Admin API. Before starting development, we would like to understand the … --- ## [Banno app provisioning and API authentication requirements](https://jackhenry.discourse.group/t/banno-app-provisioning-and-api-authentication-requirements/83)
**Author:** [@Anshika](https://jackhenry.discourse.group/u/Anshika)\ **Replies:** 0\ **Last updated:** [September 22, 2026, 7:08am UTC](https://jackhenry.discourse.group/t/banno-app-provisioning-and-api-authentication-requirements/83 "2026-09-22T07:08:47Z")
What are you trying to build? We are a third-party vendor integrating with a mutual customer’s Banno environment via the Consumer API and Admin API. Per the JHA Developer Portal documentation, API access requires an Ext… --- ## [Address change/Phone number change/ Re -order history - Silverlake CORE APIs?](https://jackhenry.discourse.group/t/address-change-phone-number-change-re-order-history-silverlake-core-apis/72)
**Author:** [@Siri\_Sunkara](https://jackhenry.discourse.group/u/Siri_Sunkara)\ **Replies:** 5\ **Last updated:** [September 18, 2026, 12:07pm UTC](https://jackhenry.discourse.group/t/address-change-phone-number-change-re-order-history-silverlake-core-apis/72 "2026-09-18T12:07:04Z")
Hi Jack Henry Team, We are currently integrating self-service card replacement workflows for Silverlake CORE with non CPS processor client and need guidance on which APIs, endpoints, or data fields provide historical ca… --- ## [Banno Platform API Endpoints for Cash Management](https://jackhenry.discourse.group/t/banno-platform-api-endpoints-for-cash-management/76)
**Author:** [@cale](https://jackhenry.discourse.group/u/cale)\ **Replies:** 3\ **Last updated:** [September 17, 2026, 8:42pm UTC](https://jackhenry.discourse.group/t/banno-platform-api-endpoints-for-cash-management/76 "2026-09-17T20:42:35Z")
What are you trying to build? We have an Enterprise Workflow template from the marketplace that allows us to create new organizations and users in Banno. This workflow has some calls to REST API endpoints using a URI/URL… --- ## [Loan funding issue: There are not sufficient funds to complete this transaction](https://jackhenry.discourse.group/t/loan-funding-issue-there-are-not-sufficient-funds-to-complete-this-transaction/74)
**Author:** [@ricardo.matsumoto](https://jackhenry.discourse.group/u/ricardo.matsumoto)\ **Replies:** 1\ **Last updated:** [September 17, 2026, 2:37pm UTC](https://jackhenry.discourse.group/t/loan-funding-issue-there-are-not-sufficient-funds-to-complete-this-transaction/74 "2026-09-17T14:37:38Z")
What are you trying to build? Building a process that creates an account, creates a loan and then fund it through a GL Account. Environment Product or API: jXchange SOAP API Environment: Platform or runtime: Authentica… --- ## [SOAP Authentication Update for iPay](https://jackhenry.discourse.group/t/soap-authentication-update-for-ipay/68)
**Author:** [@jclickner](https://jackhenry.discourse.group/u/jclickner)\ **Replies:** 1\ **Last updated:** [September 16, 2026, 1:40pm UTC](https://jackhenry.discourse.group/t/soap-authentication-update-for-ipay/68 "2026-09-16T13:40:17Z")
What are you trying to build? Migrate jXchange Authentication from WS-Security to OAuth 2.0 for iPay Q1 Can one client ID be authorized for multiple institution routing IDs? Unlike host-jxchange (single INST\_RTG\_ID env… --- ## [Migration - jXchange SOAP to OAuth 2.0](https://jackhenry.discourse.group/t/migration-jxchange-soap-to-oauth-2-0/71)
**Author:** [@Chaitra](https://jackhenry.discourse.group/u/Chaitra)\ **Replies:** 1\ **Last updated:** [September 16, 2026, 1:28pm UTC](https://jackhenry.discourse.group/t/migration-jxchange-soap-to-oauth-2-0/71 "2026-09-16T13:28:52Z")
What are you trying to build? We are migrating our jXchange SOAP integration from WS-Security username/password to OAuth 2.0 client credentials. Environment Product or API: Cards Management Environment: All Platform or… --- ## [What data is passed in a Claim?](https://jackhenry.discourse.group/t/what-data-is-passed-in-a-claim/69)
**Author:** [@TruStoneSeth](https://jackhenry.discourse.group/u/TruStoneSeth)\ **Replies:** 3\ **Last updated:** [September 14, 2026, 7:09pm UTC](https://jackhenry.discourse.group/t/what-data-is-passed-in-a-claim/69 "2026-09-14T19:09:55Z")
What are you trying to build? An external application that provides the User Type and adjusts if we identify an “employee” account. Cannot seem to get that claim information. Environment Product or API: Banno Admin Ext… --- ## [AcctAdd - Silverlake DMZ](https://jackhenry.discourse.group/t/acctadd-silverlake-dmz/67)
**Author:** [@juanouton](https://jackhenry.discourse.group/u/juanouton)\ **Replies:** 4\ **Last updated:** [September 10, 2026, 3:52pm UTC](https://jackhenry.discourse.group/t/acctadd-silverlake-dmz/67 "2026-09-10T15:52:14Z")
What are you trying to build? Seems something has changed and now AcctAdd service is failing due to “Open date not valid”. this was not happening before. Not sure if it’s because EOD has not been executed since few days … --- ## [Enabling cif claim in developer sandbox](https://jackhenry.discourse.group/t/enabling-cif-claim-in-developer-sandbox/45)
**Author:** [@cb9globalbanking](https://jackhenry.discourse.group/u/cb9globalbanking)\ **Replies:** 2\ **Last updated:** [September 10, 2026, 3:32pm UTC](https://jackhenry.discourse.group/t/enabling-cif-claim-in-developer-sandbox/45 "2026-09-10T15:32:36Z")
What are you trying to build? We’re building OIDC as a second SSO authentication path in our Digital Experience product (Salesforce-based), alongside our existing SAML implementation, so financial institutions using Jac… --- ## [Banno Online Enrollment – Enrollment Completion Callback/Status](https://jackhenry.discourse.group/t/banno-online-enrollment-enrollment-completion-callback-status/65)
**Author:** [@manish\_enable](https://jackhenry.discourse.group/u/manish_enable)\ **Replies:** 0\ **Last updated:** [September 9, 2026, 4:55am UTC](https://jackhenry.discourse.group/t/banno-online-enrollment-enrollment-completion-callback-status/65 "2026-09-09T04:55:39Z")
Dear Team, We are implementing Banno Online Enrollment using the pre-filled account number, email address, and phone number. Once the user completes the account opening process in our platform, we redirect the user to t… --- ## [SymX Version - how does someone check their current version?](https://jackhenry.discourse.group/t/symx-version-how-does-someone-check-their-current-version/64)
**Author:** [@jessica.menz](https://jackhenry.discourse.group/u/jessica.menz)\ **Replies:** 1\ **Last updated:** [September 8, 2026, 3:02pm UTC](https://jackhenry.discourse.group/t/symx-version-how-does-someone-check-their-current-version/64 "2026-09-08T15:02:25Z")
Environment Product or API: Sym What is the best way to check what our current version is with symX (or any of our cores)? For example, how can we confirm whether our currently certified 2022.01 has a scheduled support… --- ## [Reserving a Specific Account Number](https://jackhenry.discourse.group/t/reserving-a-specific-account-number/62)
**Author:** [@manish\_enable](https://jackhenry.discourse.group/u/manish_enable)\ **Replies:** 1\ **Last updated:** [September 8, 2026, 1:39pm UTC](https://jackhenry.discourse.group/t/reserving-a-specific-account-number/62 "2026-09-08T13:39:20Z")
Hi Team, We have a requirement to use a specific account number when opening an account in SilverLake. For example, suppose account number 1000078 is currently available/unused in the core. We would like to reserve thi… --- ## [Banno plugin frame: host ignores click-link in Garden; sandbox has no allow-popups](https://jackhenry.discourse.group/t/banno-plugin-frame-host-ignores-click-link-in-garden-sandbox-has-no-allow-popups/48)
**Author:** [@charlesread](https://jackhenry.discourse.group/u/charlesread)\ **Replies:** 1\ **Last updated:** [September 2, 2026, 5:22pm UTC](https://jackhenry.discourse.group/t/banno-plugin-frame-host-ignores-click-link-in-garden-sandbox-has-no-allow-popups/48 "2026-09-02T17:22:52Z")
Plugin iframe in Garden: click-link, ready and request-resize all unanswered — and the frame sandbox has no allow-popups We’re building an external-application plugin and testing it in Garden, the developer environment (… --- ## [Event 785-Item Processing Work State](https://jackhenry.discourse.group/t/event-785-item-processing-work-state/42)
**Author:** [@usamaayub00](https://jackhenry.discourse.group/u/usamaayub00)\ **Replies:** 1\ **Last updated:** [September 2, 2026, 4:27pm UTC](https://jackhenry.discourse.group/t/event-785-item-processing-work-state/42 "2026-09-02T16:27:42Z")
What are you trying to build? I am looking into the 785-Item Processing Work State and i wanted to know at stage does this event is triggered. So if a check is presented at bank teller at what stage we will be receiving … --- ## [Setting up test user in garden](https://jackhenry.discourse.group/t/setting-up-test-user-in-garden/55)
**Author:** [@MahnazShafii](https://jackhenry.discourse.group/u/MahnazShafii)\ **Replies:** 1\ **Last updated:** [September 1, 2026, 3:25pm UTC](https://jackhenry.discourse.group/t/setting-up-test-user-in-garden/55 "2026-09-01T15:25:27Z")
Hello, I keep getting the following error message when I try to enroll a test user in garden, I am using a random SSN and account number with my Gmail email address and my mobile phone number. Would you be able to help … --- ## [Creating New Segments](https://jackhenry.discourse.group/t/creating-new-segments/53)
**Author:** [@oliviaancell](https://jackhenry.discourse.group/u/oliviaancell)\ **Replies:** 2\ **Last updated:** [August 31, 2026, 8:45pm UTC](https://jackhenry.discourse.group/t/creating-new-segments/53 "2026-08-31T20:45:40Z")
What are you trying to build? I’m trying to create a new segment via EWF Environment Product or API: POST /banno.com/a/segments/api/v0/institutions/xxx/segments Environment: UAT Platform or runtime: EWF Authentication … --- ## [Same-institution internal transfers](https://jackhenry.discourse.group/t/same-institution-internal-transfers/52)
**Author:** [@fromariz](https://jackhenry.discourse.group/u/fromariz)\ **Replies:** 1\ **Last updated:** [August 31, 2026, 2:53pm UTC](https://jackhenry.discourse.group/t/same-institution-internal-transfers/52 "2026-08-31T14:53:11Z")
What are you trying to build? A way to move money between a single member’s own accounts at the same institution, for example checking to savings. This looks conceptually like a ledger entry rather than a payment-rail tr… --- ## [Payment/transfer execution endpoint](https://jackhenry.discourse.group/t/payment-transfer-execution-endpoint/51)
**Author:** [@fromariz](https://jackhenry.discourse.group/u/fromariz)\ **Replies:** 1\ **Last updated:** [August 31, 2026, 1:30pm UTC](https://jackhenry.discourse.group/t/payment-transfer-execution-endpoint/51 "2026-08-31T13:30:34Z")
What are you trying to build? An integration that generates a payment instruction (source account, destination, amount, date) for an authenticated Banno end user and submits it through the Consumer API for the institutio… --- ## [Information for Funding Draw Request](https://jackhenry.discourse.group/t/information-for-funding-draw-request/46)
**Author:** [@projector8543](https://jackhenry.discourse.group/u/projector8543)\ **Replies:** 1\ **Last updated:** [August 28, 2026, 3:13pm UTC](https://jackhenry.discourse.group/t/information-for-funding-draw-request/46 "2026-08-28T15:13:47Z")
What are you trying to build? Currently researching jXchange endpoints to figure out how to fund draw requests on a construction loan. That’s the main mission, but there are other unknowns that we’re still trying to sort… [Next page](https://jackhenry.discourse.group/latest.md?page=1)