# Address change/Phone number change/ Re -order history - Silverlake CORE APIs? **URL:** \ **Category:** Core & Enterprise APIs\ **Tags:** jxchange-rest\ **Created:** [September 16, 2026, 12:11am UTC](https://jackhenry.discourse.group/t/address-change-phone-number-change-re-order-history-silverlake-core-apis/72 "2026-09-16T00:11:38Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Siri\_Sunkara](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@Siri\_Sunkara](https://jackhenry.discourse.group/u/Siri_Sunkara)\ **Post date:** [September 16, 2026, 12:11am UTC](https://jackhenry.discourse.group/t/address-change-phone-number-change-re-order-history-silverlake-core-apis/72/1 "2026-09-16T00:11:38Z")
Hi Jack Henry Team, We are currently integrating self-service card replacement workflows for Silverlake CORE with non CPS processor client and need guidance on which APIs, endpoints, or data fields provide historical card actions and member profile maintenance timestamps. Could you please provide details on how to retrieve the following information: 1. **Card Reorder History & Frequency** 2. **Card Issue Date** 3. **Address Change History / Last Modified Date** 4. **Phone Number Change History / Last Modified Date** Thank you for your assistance. ---
**Author:** ![jmartin](https://avatars.discourse-cdn.com/v4/letter/j/b3f665/32.png) [@jmartin](https://jackhenry.discourse.group/u/jmartin)\ **Post date:** [September 16, 2026, 1:24pm UTC](https://jackhenry.discourse.group/t/address-change-phone-number-change-re-order-history-silverlake-core-apis/72/2 "2026-09-16T13:24:29Z")
For items 1 and 2: non CPS cards are not tracked in core. For item 3: the AddrSrch API provides AddrSrchRecArray.AddrSrchRec.AddrInfo.AddrLastChng that notes when the last address change occurred. For item 4: We do not provide phone number last change date. ---
**Author:** ![Siri\_Sunkara](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@Siri\_Sunkara](https://jackhenry.discourse.group/u/Siri_Sunkara)\ **Post date:** [September 16, 2026, 3:18pm UTC](https://jackhenry.discourse.group/t/address-change-phone-number-change-re-order-history-silverlake-core-apis/72/3 "2026-09-16T15:18:39Z")
How to get access to this AddrSrch API ? We have already completed the certification process and are in active implementation phase with a client. ---
**Author:** ![jmartin](https://avatars.discourse-cdn.com/v4/letter/j/b3f665/32.png) [@jmartin](https://jackhenry.discourse.group/u/jmartin)\ **Post date:** [September 16, 2026, 4:20pm UTC](https://jackhenry.discourse.group/t/address-change-phone-number-change-re-order-history-silverlake-core-apis/72/4 "2026-09-16T16:20:27Z")
To have access to the API via a client environment, you would have to have developed the API previously and provided proof of development during an Integration Readiness Check. See [Solution Enhancements | jXchange - SOAP API | Jack Henry Docs](https://jackhenry.dev/jxchange-soap/getting-started/fintech-integration-phases/solution-enhancement-phases/) to add the API to your list of approved APIs within a client environment. ---
**Author:** ![Siri\_Sunkara](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@Siri\_Sunkara](https://jackhenry.discourse.group/u/Siri_Sunkara)\ **Post date:** [September 16, 2026, 7:26pm UTC](https://jackhenry.discourse.group/t/address-change-phone-number-change-re-order-history-silverlake-core-apis/72/5 "2026-09-16T19:26:11Z")
This API was not part of the integration readiness check. As we are running against the tight timelines, is there a way to expedite to get access to AddrSrch API ? I would like to communicate the timelines to the client. So, can you please help me understand the timelines for this API access in client environment? ---
**Author:** ![jmartin](https://avatars.discourse-cdn.com/v4/letter/j/b3f665/32.png) [@jmartin](https://jackhenry.discourse.group/u/jmartin)\ **Post date:** [September 18, 2026, 12:07pm UTC](https://jackhenry.discourse.group/t/address-change-phone-number-change-re-order-history-silverlake-core-apis/72/6 "2026-09-18T12:07:04Z")
You can email a full, unredacted request and response XML as a .txt or .xml file to the [DeveloperRelations@jackhenry.com](mailto:DeveloperRelations@jackhenry.com) mailbox, requesting a review and addition to your approved API list. However, that will not supersede the bank’s need to request the API being added to their environment. That step is up to the bank and the implementations team. (Please note the Implementations team is working off of a 45 day + backlog for any requests.)