# We're building an external application ("AutoFinX") that integrates with the Banno Consumer API to allow our customers to view their Jack Henry account balances and transactions from within our own customer portal.
**URL:** https://jackhenry.discourse.group/t/were-building-an-external-application-autofinx-that-integrates-with-the-banno-consumer-api-to-allow-our-customers-to-view-their-jack-henry-account-balances-and-transactions-from-within-our-own-customer-portal/86
**Category:** Getting Started & Access
**Tags:** consumer-api
**Created:** [September 23, 2026, 6:33pm UTC](https://jackhenry.discourse.group/t/were-building-an-external-application-autofinx-that-integrates-with-the-banno-consumer-api-to-allow-our-customers-to-view-their-jack-henry-account-balances-and-transactions-from-within-our-own-customer-portal/86 "2026-09-23T18:33:24Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@FabledPine76](https://jackhenry.discourse.group/u/FabledPine76)
#### Post date: [September 23, 2026, 6:33pm UTC](https://jackhenry.discourse.group/t/were-building-an-external-application-autofinx-that-integrates-with-the-banno-consumer-api-to-allow-our-customers-to-view-their-jack-henry-account-balances-and-transactions-from-within-our-own-customer-portal/86/1 "2026-09-23T18:33:24Z")
Hello,
We’re building an external application (“AutoFinX”) that integrates with the Banno Consumer API to allow our customers to view their Jack Henry account balances and transactions from within our own customer portal.
We’ve completed the developer portal registration and the OAuth 2.0 Authorization Code flow works end-to-end (login, consent redirect, token issuance). However, when calling the Consumer API `/accounts` endpoint with a valid access token, we receive an `HTTP 403 Forbidden` response. We also confirmed via **Settings → Security → Connected apps** on the Garden test institution that our application does not appear in the list of apps with data access, even after
completing the OAuth flow.
Per your documentation ([Consumer API — Configuration](https://jackhenry.dev/open-api-docs/consumer-api/overview/configuration/ "https://jackhenry.dev/open-api-docs/consumer-api/overview/configuration/")), this requires an **External Application configuration** to be created in **Banno People** , and since we’re using a Jack Henry-hosted test environment, we understand Jack Henry acts as the administrator for this step.
**Could you please configure/approve our External Application with the following details:**
__
| Field | Value |
| --- | --- |
| Test institution | Garden |
| Client ID | `0b46af40-3978-4170-97a8-9ac17b4cc5dc` |
| Application name | AutoFinX |
| Redirect URI | `https://localhost:44395/api/jack-henry/callback` |
| Requested scope(s) | `openid accounts` (account read access — balances, account details; transactions if available under the same grant) |
| Test user | pranalisawant (CIF: SAA0674) |
Please let us know if you need any additional information to complete this configuration, or if there’s a different process we should follow for sandbox/test environments.
Thank you for your help!
---
### Author:  [@samcouch](https://jackhenry.discourse.group/u/samcouch)
#### Post date: [September 23, 2026, 6:35pm UTC](https://jackhenry.discourse.group/t/were-building-an-external-application-autofinx-that-integrates-with-the-banno-consumer-api-to-allow-our-customers-to-view-their-jack-henry-account-balances-and-transactions-from-within-our-own-customer-portal/86/2 "2026-09-23T18:35:34Z")
Those have been added